Notes: 1.The real color of the item may be slightly different from the pictures shown on website caused by many factors such as brightness of your monitor and light brightness. 2.Please allow 1-2 cm(0.4-0.7in) error for the measurement data.
Shipping Terms When you place an order, please choose a shipping method and pay for the order including the shipping fee. We will send the items within 3-4 business days once your payment is completed. Free shipping order will be shipped by AliExpress Standard Shipping . But if order amount more than US$250, we will ship by EMS/DHL free shipping which will arrive within 5-10 business days. Standard Service is AliExpress Standard Shipping . It takes about 18-25 business days. Please note that this service is trackable. If you order total price less than $5.00, this service is NOT trackable. Expedited Service is China post EMS or DHL. It takes about 7-15 business days. It's trackable by your country post office website Or (China EMS website) OR DHL. The shipping time during Customs or Weather or Holiday Season could be longer than usual time. Please add another 15-20 days as a delay.
Returns Term In case you received a defective item, the customer has up to 7 days from date of receipt to request for refund or exchange for a new one. In case you received a wrong item, Items must be returned in its original and unused condition & must also be in its original box and packing. We do not allow refunds or exchanges because of change of mind. Please read all description provided as a guide before you bid. While every step has been taken to ensure that we ship out correct item, there will be occasion when you receive items that are different from the description. In such case, we ask that you contact us immediately so we may remedy the situation. Your satisfaction is important to us and we value your business.
Feedback We are currently specialized in plush toys. We value each individual customer as well as wholesale customer. We have more than ten years of experience in the production of plush toys and have been serving foreign markets.We offer our customers amazing savings compared to prices offered by traditional retailers for similar or identical products. We are always striving to offer our customers high product quality, reasonable prices, excellent customer service and a reliable credit standing. If you like our products, please add my shop to your "My Favorites" list. We maintain high standards of excellence and strive for 100% customer satisfaction! 5 star Positive Feedback is very important to us. We request that you contact us immediately BEFORE you give us neutral or negative feedback, so that we can satisfactorily address your concerns. If you have any problem, please contact with us via email at anytime, we will reply for you asap.
We are unable to take any responsibility for any custom delay or tax.